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Newsletters

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    *we have a right to change any of these service options without prior notification

    How do I pay for the newsletter?

    • We have an ALL ELECTRONIC payment system.  We accept only credit cards and debit/check cards for payments.

    Is there a long-term contract?

    • No, you can cancel your service at anytime.  However, we do ask for notice by the 1st of the month if you are planning to cancel.

    • Once your card has been charged, however, no refund will be given. Please cancel prior to the 1st of the month.

    Is there a set up fee?

    • Yes, $20.  

    How much does it cost?

    • Mini Newsletter:  $20.

    • Touchless Newsletter: $30

    • No-Brainer Newsletter: $35 

    • Touchless: $45 

    • Customized:  $55

    When will I be billed for the service? 

    • When you initially sign up, you'll be billed then for the setup and 1st month's service.

    • Then each month, you'll be billed the 1st of each month.

    • If you would like an alternate date (like the 15th, for example), just let me know.

    Can I skip a month and not use the service?

    • Our service is monthly.

    • To remain active and not have to sign up again and pay the set up fee, you'll have to use the service each month.

    • However, you can cancel at anytime prior to the 1st of the month.

    If I cancel the service, will I have to pay the set-up fee again?

    • Yes

    When can I sign up for the service?

    • At any time before the 17th of any month

    • This is because our month ends on the 23rd, and we cannot guarantee a completed video before our deadline if you sign up after the 17th.

    Sign-Up

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    About my first newsletter, how does that work?

    • Once you sign up, you will receive a response by email that we have received your information and attached to that email will be some questions you need to answer about your newsletter's reports pages.
    • I will begin working on the first draft of your newsletter and return to you as soon as I can.  It usually takes no longer than a few days.
    • You should respond to that email as soon as you can so we can begin work on your newsletter.

    How can I get information to you for the newsletter?

    For efficiency, an emailed copy of your information is the quickest and most accurate way to include into your newsletter. 

    How are reports included?

    When you sign up you will provide the login information for us to access your reports from the MK Desktop.  We will download and include the reports in the newsletter.  Once reports are downloaded and included in the newsletter, no further updates will be made to the reports.  They are included as is from the Company.

    I don't want my report information to be included.  Can my information be excluded when reports are posted?

    Yes, you can opt to have your report information removed.  If you choose to remove your on-target star results, in the month that star photos are included, your will not be shown in keeping with your request not to show your results.

    I also have UnitNet. Can you put my monthly newsletter on there for me?

    Yes, but I'll need to know your logins, etc.  If you are interested in this aspect, contact me.  

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    Why are there some typos in my newsletter that are pretty obvious to me? Why didn’t you catch those?

    It is very difficult for the person who typed an item to proof it accurately 100 percent of the time. I can look at something for five minutes and not see an obvious typo, but when you pick up the document it stands out to you like a sore thumb. It helps when two people are looking at a document. As the Director requesting it, let’s partner together to get your document perfect!  

    Remember, you are ultimately responsible for the content of your newsletter and the accuracy of it.  The more you can send information already typed and the way you want it the better.  I'll just cut and paste into your newsletter.  If I have to retype it for you, you should make a special effort to read that typed information carefully when you review it!

    How many times can I revise my document because of errors, typos, etc.?

    • There is a limit of 3 sets of revisions for your newsletter. 
    • A revision is ANY change no matter how minimal to the newsletter content or layout.
    • You can expect to receive an updated newsletter within 48 hours of revision requests.
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    Do you give a discount for referring other Directors to your service?

    • To earn the credit . . .the person named as the referral must be a current customer using any of our services.

    • If you are already a customer of a one of our services, and are signing up for this service, no referral credit can be given as you'll already be aware of all the service we offer.

    • You must not be a return customer of the any service (newsletter, Virtual, etc.).  Meaning you previously used the service, are are now returning for that service or another we currently have.

    How will I know when a director I have referred uses the services?

    • First, make sure she indicates on the sign up form that you referred her.  Then, you will see a credit on your credit card statement for $10 for the referral.  If you'd like to know the director that referral is for, email us!

    • But if she doesn't fill that in at the time she signs up, and you find out later that I referred her, will I get credit?

    • No, unfortunately.  So make sure she mentions you at sign up!

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